Does communication improve with the use of social networks?
DOI:
https://doi.org/10.25029/od.2021.312.20Keywords:
Communication, Social networks, Social mediaAbstract
The social networks seen from different spaces indicate that, beyond the problems that can arise due to their misuse, there are more benefits that they can bring to different communication spaces, for which certain processes and good practices must be taken into account. We must learn to use social networks for the benefit of social, commercial, public and private environments.
References
Candrasari, Y. (2020, March). Mediated Interpersonal Communication: A New Way of Social Interaction in the Digital Age. In 2nd International Media Conference 2019 (IMC 2019) (pp. 537-548). Atlantis Press. https://doi.org/10.2991/assehr.k.200325.041
Chan, A. K., Nickson, C. P., Rudolph, J. W., Lee, A., & Joynt, G. M. (2020). Social media for rapid knowledge dissemination: early experience from the COVID‐19 pandemic. Anaesthesia, 75(12), 1579-1582. https://doi.org/10.1111/anae.15057
Chen, X., & Wei, S. (2020). The impact of social media use for communication and social exchange relationship on employee performance. Journal of Knowledge Management, 24(6), 1289-1314. https://doi.org/10.1108/JKM-04-2019-0167
de Pedro, A. I. I., & Martín, T. M. (2018). Redes sociales y aplicaciones de móvil: uso, abuso y adicción. Revista INFAD de Psicología. International Journal of Developmental and Educational Psychology., 4(1), 203-212. https://doi.org/10.17060/ijodaep.2018.n1.v4.1295
Dwivedi, Y. K., Ismagilova, E., Hughes, D. L., Carlson, J., Filieri, R., Jacobson, J., ... & Wang, Y. (2020). Setting the future of digital and social media marketing research: Perspectives and research propositions. International Journal of Information Management, 102168. (In Press) https://doi.org/10.1016/j.ijinfomgt.2020.102168
Eckert, S. (2017). Fighting for recognition: Online abuse of women bloggers in Germany, Switzerland, the United Kingdom, and the United States. New Media & Society, 20(4), 1282-1302. https://doi.org/10.1177/1461444816688457
Gao, J., Zheng, P., Jia, Y., Chen, H., Mao, Y., Chen, S., Wang, Y., Fu, H., & Dai, J. (2020). Mental health problems and social media exposure during COVID-19 outbreak. Plos one, 15(4), e0231924. https://doi.org/10.1371/journal.pone.0231924
Guo, Y., Fan, D., & Zhang, X. (2020), Social media–based customer service and firm reputation. International Journal of Operations & Production Management, 40(5), 575-601. https://doi.org/10.1108/IJOPM-04-2019-0315
Haşiloğlu, M. A., Çalhan, H. S., & Ustaoğlu, M. E. (2020). Determining the Views of the Secondary School Science Teachers about the Use of Social Media in Education. Journal of Science Education and Technology, 29(3), 346-354. https://doi.org/10.1007/s10956-020-09820-0
Hia, E. P. D., Prestiadi, D., Maghfiroh, S. I., & Oktaviani, V. M. (2020, November). The Use of Information and Communication Technology Through Website and Social Media as Public Relations Information Media. In 2nd Early Childhood and Primary Childhood Education (ECPE 2020) (pp. 269-274). Atlantis Press.
Lovari, A., & Bowen, S. A. (2020). Social media in disaster communication: A case study of strategies, barriers, and ethical implications. Journal of Public Affairs, 20(1), e1967. https://doi.org/10.1002/pa.1967
Lovari, A., & Valentini, C. (2020). Public sector communication and social media: Opportunities and limits of current policies, activities, and practices. The Handbook of Public Sector Communication, 315-328. https://doi.org/10.1002/9781119263203.ch21
Oksanen, A., Oksa, R., Savela, N., Kaakinen, M., & Ellonen, N. (2020). Cyberbullying victimization at work: Social media identity bubble approach. Computers in human behavior, 109, 106363. https://doi.org/10.1016/j.chb.2020.106363
We are social. (2020). Digital 2020: 3.8 billion people use social media. https://wearesocial.com/blog/2020/01/digital-2020-3-8-billion-people-use-social-media
Downloads
Published
How to Cite
Issue
Section
License
Obra Digital uses a Creative Commons International licence 4.0
Creative Commons.org Licenses 4.0